The quickest way to make changes or check the status of your Government Assistance, while avoiding a wait time, is to use the MyACCESS Portal, which is available 24 hours a day, seven days a week. In addition to around the clock access to your case, you can also submit requested verification to the Department using the document upload feature on your MyACCESS account. Log into your account. If you have not registered for an account register here today

A variety of MyACCESS instructional videos are available on the Department’s YouTube Channel https://www.youtube.com/@MyFLFamilies. The channel features a range of tutorials, covering topics such as how to apply for Government Assistance, how to link a case, how to create an account, how to report a change, and more.

You can also get information about your application or benefits by using our automated response system at (850) 300-4323. Your case number or Social Security Number and date of birth are required to access your case information.